Privacy Policy
Who We Are
AOLONE SARL – AUTOTOURSWISS ("Auto Tour Swiss"), Case postale 42, 1110 Morges 1, Switzerland, is the data controller for services provided via www.autotourswiss.ch. You can reach us at info@aolone.ch.
This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how we protect it, and the rights available to you under applicable laws, including the EU/UK GDPR and Swiss data protection law. It applies to our website, bookings, communications, and customer support.
This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how we protect it, and the rights available to you under applicable laws, including the EU/UK GDPR and Swiss data protection law. It applies to our website, bookings, communications, and customer support.
Data We Collect
We collect only what we need to deliver and improve our services:
Identification and contact details (name, email, phone).
Booking information (tour selection, dates, preferences, travel party).
Payment details processed by our third‑party payment processor; we receive confirmation and limited billing information, not full card data.
Communications (emails, messages, feedback, reviews).
Website and device data (cookies/analytics, IP, browser, pages viewed) for performance and security.
Lawful bases: performance of a contract or steps prior to entering into one; legitimate interests (e.g., service improvement, security); consent where required (e.g., certain cookies/marketing); legal obligations.
Retention: kept only as long as needed for the purposes above, including legal/accounting requirements. We apply fixed retention periods for cookies and transactional records.
Identification and contact details (name, email, phone).
Booking information (tour selection, dates, preferences, travel party).
Payment details processed by our third‑party payment processor; we receive confirmation and limited billing information, not full card data.
Communications (emails, messages, feedback, reviews).
Website and device data (cookies/analytics, IP, browser, pages viewed) for performance and security.
Lawful bases: performance of a contract or steps prior to entering into one; legitimate interests (e.g., service improvement, security); consent where required (e.g., certain cookies/marketing); legal obligations.
Retention: kept only as long as needed for the purposes above, including legal/accounting requirements. We apply fixed retention periods for cookies and transactional records.
How We Use Your Data
We use your data to:
- Provide and manage your booking, payments, tour operations, and customer support.
- Customize your itinerary and coordinate hotels, guides, tastings, and logistics.
- Run our website, troubleshoot, prevent fraud, and ensure security.
- Improve our services and user experience, including analytics and service quality.
- Send essential service messages; marketing communications only with your consent, which you can withdraw at any time.
- Comply with legal obligations (tax/accounting, safety and incident reporting).
Sharing & International Transfers
We share data only as necessary:
- Service partners (hotels, guides, activity providers) to fulfill your tour.
- Processors (IT hosting, payment processing, email, analytics) under data processing agreements.
- Legal and safety disclosures where required by law or to protect rights and safety.
Security
We apply organizational and technical measures appropriate to the risk, including access controls, encryption in transit, regular updates, and staff training. No method of transmission or storage is 100% secure; we work to prevent, detect, and respond to incidents and will notify authorities/users when required.
Your Rights
Depending on your location, you may have the right to access, rectify, erase, restrict, or object to processing, and to data portability. You can also withdraw consent at any time where processing is based on consent. You have the right to lodge a complaint with your supervisory authority.
To exercise your rights, contact us at info@aolone.ch. We may request identity verification. We aim to respond within 30 days, or as required by law.
To exercise your rights, contact us at info@aolone.ch. We may request identity verification. We aim to respond within 30 days, or as required by law.
Cookies
We use cookies and similar technologies to operate the site, measure performance, and enhance your experience. Some cookies are strictly necessary; others (analytics/marketing) operate with your consent where required. You can change your preferences at any time via your browser or our cookie tools. See our dedicated Cookies page for details on types, purposes, and retention.
Trademark
& Brand Disclaimer
SLK Tour is an independent company providing
private driving tours and automotive experiences.
SLK Tour
is not affiliated with, associated with, authorized by, endorsed by, sponsored
by, or in any way officially connected with Mercedes-Benz Group AG,
Mercedes-Benz AG, or any of their subsidiaries or affiliated companies.
The names Mercedes-Benz,
Mercedes, SLK, SLK-Class, and any other model
designations, trademarks, trade names, logos, or brand identifiers referenced
on this website are the property of their respective owners.
Any
reference to Mercedes-Benz vehicles or the SLK model is made solely for
descriptive and informational purposes to identify the type of vehicles used
during our tours and services. Such references do not imply any commercial
relationship, endorsement, sponsorship, approval, certification, or
authorization by Mercedes-Benz Group AG.
Unless
expressly stated otherwise, SLK Tour operates entirely independently from
Mercedes-Benz and does not claim to represent, act on behalf of, or maintain
any official relationship with the Mercedes-Benz brand.
All
photographs, text, and original content published on this website are the
property of SLK Tour unless otherwise indicated. Third-party trademarks remain
the exclusive property of their respective owners.
If you are
a trademark or copyright owner and believe that any content on this website
infringes your rights, please contact us. We will promptly review your request
and, where appropriate, remove or modify the relevant content without
unnecessary delay.
Contact & Complaints
Questions or requests about this policy or your data? Contact:
Auto Tour Swiss
AOLONE SARL – AUTOTOURSWISS
Case postale 42, 1110 Morges 1, Switzerland
Email: info@aolone.ch
You may lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns promptly.
Updates: We may update this policy from time to time. Material changes will be communicated on this page.
Auto Tour Swiss
AOLONE SARL – AUTOTOURSWISS
Case postale 42, 1110 Morges 1, Switzerland
Email: info@aolone.ch
You may lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns promptly.
Updates: We may update this policy from time to time. Material changes will be communicated on this page.